Downloading the Supporting Document File

During the commit of the supporting documents, the system compresses all the supporting documents of a billing period, and generates a supporting documents .ZIP file that can be saved on the local computer. You can download the supporting documents file in the SIS Export screen.

The Download SuppDocs File is only available after committing the supporting documents in the Manage Attachments screen.
  1. Select the desired SIS Export run from the Previous Runs table.
  2. Download and process the supporting documents file.
    Note: It is recommended to press the F9 key to refresh the page and make sure that the file contains the latest supporting documents.
    1. Click Download SuppDocs File.
    2. In the Save window, save the supporting documents .ZIP file on your computer.
    3. Click OK to confirm.
The supporting documents .ZIP file is saved on your local computer. After the .ZIP file is downloaded and saved, the supporting documents are deleted form the system.