Issuing a Rejection or Charge Memo

You can issue a rejection or charge memo for incoming invoices, incoming AWBs, and other rejection or charge memos from the Incoming Invoices screen.

Rejection memos can be fully or partially issued.

  1. Click Rej/Charge Memo.
  2. In the Rej/Charge screen, select the Memo Type from the drop-down list.
  3. Enter the rejection or charge memo details.
    1. Enter the correct weight charge and other charge details.
    2. Provide the reasons for rejection by selecting the appropriate check boxes.
    You can enter additional information in the Remarks text field.
  4. Click OK.
The rejection or charge memo is created. You can click Print Memo to view the rejection or charge memo in PDF format.
The rejection or charge memo will only be included in the Incoming Interline Invoices run after committing the invoice. You can send the memo to the OAL using the Outgoing Rejection/Charge Memos run.